Quality Technician

Product Quality & Inspection 

• Working under the direction of the Quality Engineer to complete assigned tasks according to priority. 

• Carry out visual & dimensional quality inspections of components, sub-assemblies and completed machines at defined stages of production. 

• Complete Pre-Delivery Inspections (PDI) on finished machines in accordance with approved digital check lists and customer requirements. Verifying products against technical drawings, customer specifications, SOPs and other relevant documentation. 

• Identify, record and report non-conformances to the Quality and Production teams. 

• Support the investigation of internal and customer-reported quality issues. 

• Participate in implementing preventative and/or corrective actions in response to internal or external complaints.  

• Carry out follow-up inspections to verify that identified defects have been rectified. 

• Monitor workmanship and compliance with defined Quality standards across the manufacturing process. 

• Update information and maintain data on necessary records e.g. measuring data, check sheets, pre-use inspections, preventative maintenance, return/collection notes, contractors etc.  

• Conduct checks to monitor compliance with Quality standards in accordance with ISO 9001:2015 

Quality Management System 

• Support the day-to-day maintenance of the company’s IMS and Quality Management System. 

• Assist with the upkeep of the Non-Conformance register. 

• Assist the Quality team with internal audits according to schedule and in preparation for external audits. 

• Assist in the review of current work processes/procedures, to develop Standard Operating Procedures (SOP’s 

• Maintain Quality records and ensure required documentation is completed and retained correctly. 

• Assist with the maintenance of all quality records: digital systems, inspection forms and check lists. 

• Collect and record Quality data to support KPI monitoring, trend analysis and continuous improvement. 

• Assist with the control and maintenance of calibration records and measuring equipment. 

Audits & Compliance 

• Assist with scheduled internal audits and preparation for customer and external audits. 

• Carry out routine compliance checks against company Quality procedures and standards. 

• Assist with monitoring compliance with ISO 9001 requirements and applicable customer-specific requirements. 

• Support the implementation and monitoring of actions arising from audits and Quality reviews. 

Training & Communication 

• Assist with the preparation and delivery of quality-related training, including inductions, quality alerts, toolbox talks and SOP training. 

• Promote a right-first-time approach and good Quality practices throughout the manufacturing environment. 

• Communicate quality issues clearly to Production personnel and escalate significant or recurring issues to the Senior Quality Engineer. 

General Quality Support 

• Assist with the administration of 8D returns and collection records where required. 

• Support the quality team with document control, filing, scanning and other general quality administration. 

• Assist with the preparation of quality reports and data for management review and KPI reporting. 

• Undertake any other reasonable quality-related duties within capability and experience, as directed by the Senior Quality Engineer or Senior Managers.